Terms of Service

Last updated: 2025-06-07

1. Acceptance

By using the Services, you confirm that you are at least 18 years old or have permission from a parent or legal guardian who agrees to these Terms on your behalf.

2. Modifications

We may revise these Terms at any time. The updated version will be posted on the Website with a new effective date. Your continued use of the Services after changes are made constitutes your acceptance of those changes.

3. Privacy Policy

Your use of the Services is also subject to our Privacy Policy, which is incorporated by reference into these Terms.

4. Shipping Policy

Please review our Shipping Policy. This policy is part of our Terms of Service and applies to all purchases made through the Website.

5. Order Cancellations and Modifications

All sales are final. Forastero does not accept any cancellations, changes, or modifications to orders once they have been placed. Please review your order carefully before completing your purchase. Julian Saenz, Forastero reserves the right to refuse or cancel any order at his sole discretion in cases such as suspected fraud or errors in pricing.

6. Intellectual Property

All content on the Website—including text, images, designs, logos, graphics, and product photography—is the intellectual property of Julian Saenz, Forastero. You may not copy, reproduce, distribute, or use this content without prior written permission.

7. License & Access

You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes only. Any unauthorized use terminates this license immediately.

8. Prohibited Uses

You may not use the Services to:

  • Violate any applicable law
  • Infringe upon our intellectual property
  • Engage in harmful or frandulent activity
  • Interfere with or disrupt Website

9. Errors & Update

While we strive to provide accurate and up-to-date information, errors may occur. Julian Saenz, Forastero reserves the right to correct any errors and update product details or availability without prior notice.

10. Third-Party Links

The Website may contain links to external third-party websites. Julian Saenz, Forastero is not responsible for the content, policies, or practices of these external sites.

11. Illegal Activity

Julian Saenz, Forastero reserves the right to investigate and take legal action against any user who engages in illegal activity or violates these Terms.

12. Limitation of Liability

To the fullest extent permitted by law, Julian Saenz, Forastero shall not be held liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Services.

13. Submissions

Any feedback, suggestions, or content submitted through the Website becomes the property of Julian Saenz, Forastero, who may use it without restriction or compensation.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein. Any disputes must be handled in the courts located in Montréal, Canada.

16. Force Majeure

Julian Saenz, Forastero is not responsible for delays or failures caused by events beyond his control, including but not limited to natural disasters, supply chain disruptions, or government actions.

Shipping Policy

Last updated: 2025-06-07

Thank you for shopping with Forastero. This Shipping Policy outlines how and when your order will be processed and delivered. By placing an order through www.forasterogenesis.com, you agree to the terms below.

1. Processing Time

All orders are processed within 2-5 business days after purchase confirmation. Processing times may be longer during collection launches, holidays, or sales periods. You will receive a confirmation email once your order has been shipped, including tracking information.

2. Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer standard and express shipping options.

Region Standard Shipping Express Shipping
Canada 3-7 business days 1-3 business days
United States 5-10 business days currently unavailable
International currently unavailable currently unavailable
Please note: these are estimated delivery times. We are not responsible for carrier delays.

3. Tracking your order

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for the tracking link to become active.

4. Lost or Damaged Packages

If your order arrives damaged or goes missing in transit:

  • Please contact us at forasterogenesis@gmail.com within 7 days of delivery.
  • Include your order number, photos (if damaged), and any tracking details.
We will assist you in filing a claim with the carrier and, if eligible, offer a replacement or refund.

5. Delivery Address Accuracy

Please double-check your shipping address before completing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.

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